TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before continuing to access or use our website and links. By continuing to access or use this Website, you agree to abide by the Terms and Conditions stated herein.

DEFINITIONS

“Website” means https://www.amzee.co which is operated by Obrandme Sdn. Bhd. (Company No.1342111-T) (“Company”, “we”, “our”).

“Product” means the products or services made available by the Company on this Website.

“You” means each user, person or entity that uses or access this Website.

“Terms and Conditions” shall govern any and all users hereof and shall be deemed binding and effective upon continued use of this Website. You shall be responsible for protecting the confidentiality of your account and password, if any. By submitting your information, you hereby agree and consents to the commercial use of such information as defined herein.

RISK

You hereby expressly agree that the use of this Website is at your sole risk. Neither the Company nor its affiliates nor their respective employees, agents, or third party content providers warrant that this Website will be uninterrupted, secure or error free. Nor do they make any warranty as to the results that may be obtained from use of this Website or as to the accuracy, reliability or content of any information, service or product provided or made available through this Website.

TRADEMARK AND INTELLECTUAL PROPERTY

All material, trademarks and other proprietary information including but not limited to text, images, graphics, data, video and audio used on this Website are the property of the Company and their respective owners, and are protected by copyright, trademark and other applicable laws.
All material and content of this Website should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, collected or distributed in any form or by any means, whether manual or automated. The use of any such material and content on any other website or networked computer environment for any other purpose is strictly prohibited; any such unauthorized use may violate copyright, trademark and other applicable laws and could result in legal proceedings.

DISCOUNT OR PROMOTION

Any discount or promotion made by the Company shall be at the Company’s sole discretion and subject to separate conditions (if any) set out by the Company.

Discount or voucher codes provided to you are non-transferable and cannot be used in conjunction with any other offers. Should there be an expiration date, the code must be redeemed before such date.

PRICE

The sale price for any Product in this Website is quoted in the currency of Malaysian Ringgit and be paid in full before delivery of any Product. The sale price shall be exclusive of taxes, levies and delivery costs. You shall agree to electronic invoicing and email communication.

REFUND, RETURN AND REPLACEMENT OF PRODUCT

All Product sold on the Platform is covered under 7 Days Returns or 14 Days Returns depending on the Product sold (“Return Policy”). You may request for the returns process by communicating with Company or Seller through the Platform.

You may apply to return the purchased Product to Company or Seller in exchange for a replacement or a refund. You shall ensure that the purchased Product is returned to Company or Seller within 7 or 14 calendar days from the delivery date, depending on the applicable Return Policy. For avoidance of doubt, the countdown starts from the date you receive the purchased Product to the post stamp date on the return parcel. In case of damaged Product, please contact Company or Seller within 48 hours of receiving the delivery to expedite the claim process.

You may only apply for return of the purchased Product in the following circumstances:

• Product delivered to you is defective and/or damaged on delivery;
• Product delivered to you is materially different from the description provided by Seller in the listing of the Product;
• Product delivered to you does not match the agreed specification (e.g. wrong size, colour, etc.) stipulated in the order;

Notwithstanding the above, there shall be no refund in the following cases:-

• you have a change of mind or do not want the Product;
• the Product does not suit you;
• perishable Product.

If you have any questions or complaints, (i) you may either contact the Seller directly via the Platform or (ii) contact Company using the “Contact Us” page on the Platform, as applicable.

In the event you are unable to resolve any dispute with Seller directly through amicable negotiations, Company reserves the right to suggest and implement an appropriate resolution at its sole discretion.

PAYMENT METHOD

Payments can be made either via direct bank transfer (cash deposit machine), online banking, credit and debit card through Paypal.

ORDERS

All orders made via this Website are subject to acceptance and availability. We shall be entitled to refuse or cancel any orders made without giving any reasons before order acceptance.
Please ensure that the item, colour, quantity and address are correct before making the payment. Take note that the product’s colour on the photo may slightly differ from the actual product due to computer display settings.
All orders are non-refundable and non-exchangeable.

SHIPPING AND DELIVERY

1) You shall provide correct and accurate address for delivery with street name, city, state and country including postal code.

2) There shall be no P.O. Box address.

3) If you are not at delivery address to receive your order, please contact the carrier service (courier service) within the stipulated timeframe for next delivery or pick up.

4) There shall be no refund for any purchase made.

5) Ownership and risk of loss or damage to the Product shall be deemed transferred and passed to you upon despatch from the Company’s warehouse or store.

6) The Company shall not be responsible for any loss or damage to the Product during shipment or delivery transit. You are advised to purchase insurance for risk during transportation of the Product to you.

WARRANTY

Warranty applies only to initial purchases made directly from the Company or its authorized distributors operating in Malaysia and is subject to the laws of Malaysia notwithstanding the country of delivery of product.

The Warranty period shall be as specified on each Product page or Product packaging. All defects shall be notified to the Company, promptly in writing, during the warranty period.

Any warranty claims by customer shall be subject to the followings:

• customer to ship the Product back to the Company in Malaysia;
• customer shall bear the costs of shipment for both ways, ie. to Malaysia and then back to the customer.

WARRANTY EXCLUSIONS AND LIMITATIONS

The Warranty does not apply to maintenance kits (periodic or otherwise), accessories and consumable items and does not extend to any Product which the serial number has been removed. In addition, this Warranty does not cover any of the followings:

• normal wear and tear;
• any damages, defects, malfunction and/or faulty consumables and/or accessories which require periodic replacements in the ordinary course of use;
• any damages and failures of the product which has been tampered with, dismantled, repaired and/or modified by any person not authorized by the Company;
• any damages, defects and failures arising from replacement of component parts with any non-genuine parts;
• any damages, dents, defacement, scratches, stains, or marks however caused to the Product’s external covers;
• any damages, defects, malfunctions to or in the Product howsoever arising from, caused by or incidental to any external cause (including accidents, fire, lightning, Act of God, or caused by insects, pests or any other such like matters);
• any damages and failures arising from any abuse and/or negligence of any end-users or third parties;
• any damages and failures arising from the use of the Product contrary to its manuals and/or user guides;
• any damages and failures arising from or due to external effects such as power supply;
• any malfunction, defects or damages arising from shipping or storage of Product;
• falsification of serial number of the Product, Warranty Certificate or the date;
• setup of Product in a location exposed to direct sunlight, blocked ventilation, unstable surface, power extension cords or adaptors, insufficient space or extreme temperatures.

Upon occurrence of the following events, the Company may at its sole discretion, immediately terminate the Warranty and treat the Warranty as null and void whereupon the Company shall no longer be liable or responsible to carry out any warranty work notwithstanding that the Product is still within the warranty period:

• any assignment, sale or transfer of the Product by the customer to any other party;
• any tampering, dismantling, repair, maintenance, modification carried out on the Product by any person not authorized by the Company;
• any replacement of component parts with any non-genuine parts;
• any abuse, negligence, misuse, tampering or wrongful management of the Product;
• any use of the Product contrary to its manuals and/or user guides;
• any damage or tampering of the serial number on the Product or Warranty Certificate or proof of purchase.

The Company reserves the right to amend and/or modify the terms and conditions of the Warranty without prior notice.

All decisions by the Company on complaints, defects, workmanship and/or material shall be conclusive.

FORCE MAJEURE

The Company shall not be liable for any delay in performing any of its obligations in the event of force majeure, such as but not limited to war, riots, fire, floods, labour disputes, embargoes, droughts or such other extreme weather or environmental conditions, acts of God, failure of public infrastructures, terrorism, regulations or restrictions or any other causes of any kind whatsoever, and the performance of such obligations shall be extended for a period of time equivalent to the period of such delay. 

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This information enables us to distinguish you from other users of the website, which helps us to provide you with a good experience when you browse the website. This information is also used to track visitor use of the website and to compile statistical reports on website activity, allowing us to improve the website.

Most browsers are initially set to accept cookies. If you prefer, you may set your browser not to accept cookies, and remove cookies from your browser, or inform you when they are set. However, in a few cases some of our website features may not function as a result.

PERSONAL DATA PROTECTION NOTICE

We collect information about you when you register or correspond with us or place an order for product or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. The information you give us may include your name, address, email address, telephone number and financial data and credit card information (“Personal Data”). These Personal Data may be obtained from yourself or from variety of sources, including when you enquire about or purchase any of the Company’s products and/or services, through your relationship with us, from any analysis of the way you use and manage your account with us, from third parties or other sources in respect of which you have given your consent to disclose the Personal Data and/or where not otherwise restricted.

Your Personal Data is protected in accordance with the laws of Malaysia and we shall maintain appropriate measures needed to ensure the security and confidentiality of your Personal Data.

We may store and process your Personal Data on our computers wherever located and in any other medium. Your Personal Data may be stored up to the maximum period permitted for legitimate business purposes, legal, regulatory and internal requirements. These records may be deleted over time if they are no longer necessary or permissible by law.

USE AND DISCLOSURE OF PERSONAL DATA

We may use, process and/or disclose your Personal Data for the following purposes in and/or outside Malaysia (“Purpose”):-

• process your request and/or order for our products and/or services;
• billing, taxation, auditing, compliance and risk management;
• open, manage and maintain your account with us;
• correspond with you in relation to your account and your transactions;
• provide you with information about products, services and promotions that may be of interest to you from ourselves and/or third parties;
• conduct credit checks;
• market research, etc with the aim of improving our products and services;
• crime or fraud detection, investigation, prevention and prosecution;
• debt collection and enforcement of your obligations to us;
• handle complaints and queries;
• transfer or assign our rights and duties under any governing terms and conditions between us and yourself;
• transfer your Personal Data to foreign jurisdictions to enable any cross border transactions, for the performance of a contract, for the purposes of legal proceedings, upon written request from a foreign regulatory or government authority or body, to protect your vital interest or where it is in the public interest to do so; and/or
• any other purposes that is required or permitted by any law, regulation, order and/or guidelines.

You may have provided personal and financial information relating to others (including but not limited to joint applicant, spouse, related parties and/or emergency contact persons) for the Purpose. In such cases, you represent and warrant that you have their consent or are otherwise entitled to provide their information to us to be used, processed and/or disclosed in accordance with the terms herein.  

ELECTRONIC SERVICES

You hereby consent to the transmission by electronic means of your Personal Data, such consent shall be effective at all times.

THIRD PARTY LINKS

This Website may include links to third party websites which are governed by their own privacy policy and this Website or the Company are not responsible for third party privacy practices, operations and contents of the said links. You are advised to review the privacy policy of these sites before furnishing any information. We shall not accept any responsibility for unauthorised access by a third party and/or the corruption of information/data being sent by any individuals to us via internet communications or electronic mail.

SERVICE PROVIDERS

We may employ third-party companies and individuals due to provide or perform certain services to our Company. Please be informed that these third parties have access to your Personal Information while performing tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

INDEMNITY AND DISCLAIMER

You hereby agree, indemnify and keep indemnified the Company, its affiliates and their respective directors, officers, employees, agents, dealer, reseller, distributor against all liabilities, claims and expenses arising out of the use of this Website or in relation to your account.

You agree that all risks arising from your use of this Website will be borne by you. We make no warranty that:

• the Website and/or our Product will meet your requirements;
• the Website will be uninterrupted, timely or error free; or
• any products, information or material purchased by you will meet your requirements.
• Except as expressly provided in these Terms and Conditions and to the fullest extent permitted by law, the Website and related services are provided “as is”, “as available” and “with all faults”. All such warranties, representations, conditions, undertakings and terms, whether express or implied, are hereby excluded.
• To the fullest extent permitted by law, we and our affiliates shall not be liable for any indirect, consequential, incidental, special or punitive damages, including damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from your use of or inability to use the Website and related services.
• Some jurisdictions do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages, so the foregoing exclusions or limitations may not apply to you.

You acknowledge that this Website and the Company is not liable for any defamatory, offensive or illegal conduct of other users or third parties in the event of any damage or injury caused by any failure of performance, error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication line failure, theft or unauthorised access to/alteration of, or negligence and that the risk of injury from the foregoing rests entirely with you.

TERMINATION

 We may, without prior notice to you, immediately terminate or suspend access to your account. Upon any termination, you shall immediately cease all access to and use of the Website and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Website in whole or in part. Any termination shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that we shall not be liable to you or to any other person for any claims or damages arising out of any such suspension or termination.

CHANGES

 The Company shall have the right at any time to change or discontinue any aspect or feature of this Website including but not limited to its content and product.

PRIVACY POLICY

Obrandme Sdn. Bhd. (Company No.1342111-T) operates https://www.amzee.co website whereby the Product mentioned in the Website are made available.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Data if anyone decided to use our Website or Product.

If you choose to use this Website, then you agree to the collection and use of information in relation with this policy. The Personal Data that we collect are used for providing and improving our service. We will not use or share your information with anyone except as described under USE AND DISCLOSURE OF PERSONAL DATA.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.amzee.co, unless otherwise defined in this Privacy Policy.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. These changes are effective immediately, after they are posted on this page.

CONTACT

For further information or enquiries, you may contact us at [email protected].